When will my order be delivered?

Your order will be delivered between 24 – 48 hours, if you have order before 4:00pm

Can I amend my order?

You can amend your order as long as it has not been prepared. You can call or email our customer care team to check

When is the latest I can place an order?

By 4:00 pm on a weekday for the order to be delivered between 24 – 48 hrs.

Can I cancel my order?

You can cancel your order as long as it has not been prepared. You can call our customer care team to check

General Allergens and Ingredients information

At Cook Smart, we follow strict food-safety measures and procedures and take great care when preparing orders for our customers.

Please be advised that food is packaged and packed in an environment that handles all 14 allergens prescribed in government guidelines. The 14 allergens are: celery, cereals containing gluten (such as wheat, barley and oats), crustaceans (such as prawns, crabs and lobsters), eggs, fish, lupin, milk, molluscs (such as mussels and oysters), mustard, peanuts, sesame, soybeans,
sulphur dioxide and sulphites (if the sulphur dioxide and sulphites are at a concentration of more than ten parts per million) and tree nuts (such as almonds, hazelnuts, walnuts, Brazil nuts,
cashews, pecans, pistachios and macadamia nuts).

Does Cook Smart use any artificial colours, flavourings and preservatives?

We do not use preservatives to extend shelf life.

We use fresh ingredients to cook our curry sauce and Dal pots. It is the way you like; your daily home cooked food, which should be free from any colourings, flavourings and preservatives

Which days of the week you deliver?

We only deliver Monday to Friday. 

What if I am not home?

Because our meals are delivered fresh, we’re unable to accept returns. If you won’t be home, please provide clear instructions for the delivery driver—whether it’s a safe spot to leave your box or a trusted neighbour who can receive it on your behalf.

Will my courier call or notify me when they deliver?

Keep an eye on your inbox, You’ll receive an email notification once your delivery is on its way